Shipping policy

Thank you for shopping with Lume Kart. We are committed to delivering your gardening and outdoor products safely and efficiently. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

During peak seasons, holidays, or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times vary depending on your location:

United States: 5–10 business days
International Orders: 7–20 business days

Please note that delivery estimates are not guaranteed and may be affected by weather conditions, carrier delays, or customs processing.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and the size or weight of your order. Any available free shipping promotions will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment's progress.

Shipping Address

Please ensure your shipping address is accurate before placing your order. Lume Kart is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.

If you need to update your shipping information, please contact us as soon as possible before your order is dispatched.

Damaged or Lost Packages

If your order arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate the issue and provide an appropriate resolution.